Here to Help You

Get in Touch with the Kalene Team

Whether you are a parent seeking verified instructors, a teacher applying for accredited badge audits, or an educator with escrow billing questions — we are ready to assist.

Direct Office & Operations

Our headquarters and primary student verification center are located in Woodlands, Lusaka. Walk-in inquiries and campus tours are welcome during working hours.

Flagship Location
Plot 4821, Lake Road, Woodlands
Lusaka, Zambia
Phone Hotlines
+260 971 234 567 (General & Support)
+260 962 345 678 (24/7 Safety Beacon)
Instant WhatsApp
Typical reply time: Under 5 mins
Email Routing
Support: support@kalene.com
Escrow & Billing: escrow@kalene.com
Safety Incidents: safety@kalene.com
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Operating Hours
Monday – Saturday: 07:30 – 18:30 CAT
Sunday: Closed (Emergency Hotline Active)

Send an Online Message

Fill out the form below. Your request will be directly assigned to our Lusaka operations team.